Privacy policy
Privacy Policy – MURA
Last updated: June 10, 2026
1. Overview
Mura operates this online store and all related information, content, features, tools, products and services (the "Services").
The store is powered by Shopify, which provides the technical infrastructure enabling access to the Services.
This Privacy Policy describes how Mura collects, uses and protects your personal information when you access the Services, make a purchase or communicate with us.
2. Data Controller
The data controller for personal information is Mura.
For any question regarding privacy or to exercise your rights: mura@etik.com
To protect the artist's anonymity, no postal address or phone number is made public. Mandatory legal information may be provided upon reasoned request by email.
3. Personal Information We Collect
Depending on how you interact with the Services, Mura may collect: contact details (name, email, billing and shipping address); payment information (processed via Shopify and its payment providers; Mura has no direct access to your banking data); order information; communications with our customer service; technical data (IP address, browser type, connection data); and browsing data via cookies and similar technologies.
Anonymized or aggregated data is not considered personal information.
4. Legal Bases and Purposes
In accordance with Regulation (EU) 2016/679 (GDPR), your data is processed on the following legal bases: performance of the contract (orders, payments, deliveries, returns, customer service); legitimate interest (fraud prevention, security, improving the user experience); legal obligation (tax and accounting requirements); and consent (marketing communications). You may withdraw your consent to marketing communications at any time, without affecting the lawfulness of prior processing.
5. How We Share Data
Your personal data may be shared only: with Shopify, as the technical provider hosting the Services; with essential providers (payment processing, logistics, hosting); to comply with a legal or regulatory obligation; or with your explicit consent. Mura does not sell your personal data.
6. Shopify
The Services are hosted by Shopify Inc., which processes certain data as part of the technical operation of the store, acting as a processor. Learn more: Shopify Consumer Privacy Policy.
7. Cookies
The site uses cookies and similar technologies to ensure proper functioning and, with your consent, to analyze use of the Services. A consent banner lets you manage your preferences on your first visit. You can change your choices at any time.
8. International Transfers
Some data may be processed outside the European Union, notably via Shopify's infrastructure. Such transfers are governed by protection mechanisms recognized by European law (standard contractual clauses or adequacy decisions).
9. Security and Retention
Mura implements appropriate technical and organizational measures to protect your data. Data is retained only for as long as necessary for the described purposes, or for the duration required by law (e.g. invoicing data kept 10 years under French accounting obligations).
10. Your Rights
Under the GDPR, you have the rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. To exercise them: mura@etik.com
You also have the right to lodge a complaint with the French supervisory authority, the CNIL: www.cnil.fr
11. Third-Party Links
The site may contain links to third-party services. Mura is not responsible for their privacy practices and invites you to review their respective policies.
12. Minors
The Services are not intended for minors. No data knowingly concerning minors is collected.
13. Changes
This Privacy Policy may be updated for legal, technical or operational reasons. The applicable version is the one published on the site, with the date of last update.